FAQs

• CORPORATE TEAM CHALLENGE 1

  Online Registration Only
  Thursday, October 21, 2010
  6 pm - 8 pm
  Check-in location: South Building, Metro Toronto Convention Centre, 222 Bremner Blvd, Hall E
  Check-in: 5 pm - 7 pm. Participants must check in before 7 pm or they will not be permitted to climb.

  Registration

  : ONLINE ONLY
  The minimum fundraising requirement is $60.

• STUDENT CLIMB

  Saturday, October 23, 2010
  6 am - 11 am
  Check-in location: South Building, Metro Toronto Convention Centre, 222 Bremner Blvd, Hall E
  Check-in: 5 am - 10 am. Participants must check in before 10 am or they will not be permitted to climb.

  Registration

  : online, fax, or mail
  

• NOTE

  : The minimum fundraising requirement for the Student Climb is $30.
  Students must be 25 years of age or younger.
  Students will be asked to provide a valid student card when picking up Wristbands at the event.
  Students under the age of 18 must be accompanied by an adult aged 21 years or older at the event, AND
  Students must bring a completed waiver signed by a parent/guardian. Download a student waiver here.

• PUBLIC CLIMB

  Saturday, October 23, 2010
  6 am - 11 am
  Check-in location: South Building, Metro Toronto Convention Centre, 222 Bremner Blvd, Hall E
  Check-in: 5 am - 10 am. Participants must check in before 10 am or they will not be permitted to climb.

  Registration

  : online, fax, or mail
  

• NOTE

  : The minimum fundraising requirement for the public climb is $60.
  Please ensure that you have indicated your correct year of birth when registering.
  When you register online for the Public Climb, you are agreeing to both the United Way Toronto and CN Tower waiver. Download the waiver here.

• CORPORATE TEAM CHALLENGE 2

  Sunday, October 24, 2010
  6 am – 11 am
  Check-in location: South Building, Metro Toronto Convention Centre, 222 Bremner Blvd, Hall E
  Check-in: 5 am - 10 am. Participants must check in before 10 am or they will not be permitted to climb.

  Registration

  : online, fax, or mail
  The minimum fundraising requirement is $60.

You can register online, by fax or by mail. Get complete registration details.

There is no registration fee, but all participants must collect and submit a minimum pledge:

• Public & Corporate Team Challenge

  : $60 per climber

• Students 25 years and under*

  :
  • $30* per climber before 5 pm on Wednesday, October 13, 2010;
  • $60 per climber after registration deadline.

  *To receive the discounted minimum pledge, students 25 or under are required to register on the Student Climb Registration web page or by using the student kit. Students will be asked to provide a valid student card when picking up Wristbands at the event; must be accompanied by an adult aged 21 years or older at the event AND must bring a completed waiver signed by a parent/guardian. (Download a student waiver here.)

*THE REGISTRATION DEADLINE FOR ALL ENBRIDGE CN TOWER CLIMB EVENTS IS 5 pm, WEDNESDAY, OCTOBER 13, 2010, OR WHEN THE EVENT SELLS OUT. SPACE IS LIMITED.

THE EVENT MAY SELL OUT BEFORE THE REGISTRATION DEADLINE. TO AVOID DISAPPOINTMENT AND LINE-UPS. PLEASE REGISTER TODAY!

Provided the event is not full, registration on the day of the event is permitted only for the Public Climb on Saturday, October 23, 2010. You cannot register on Corporate Challenge event days. These events always sell out in advance.

For all Team Challenge events, to be eligible to climb the CN Tower, you must submit a minimum of $60 in paid pledges by Wednesday, October 13, 2010 at 5 pm.

For the Public Climb, we strongly recommend pre-registering online. By pre-registering online and submitting your $60 minimum in pledges before 5 pm on Wednesday, October 13, 2010, you will avoid potentially long line-ups on event day. You will also bypass the waiver-signing area on event day.

Yes. Typically, the Team Challenge events always sell out. Space is limited, so be sure to register early to guarantee your spot at the CN Tower. To avoid disappointment, please register by Wednesday, October 13, 2010 at 5 pm. If your preferred event date is sold out, please try the Public Climb on Saturday, October 23, 2010.

• If you're an individual, student or part of a student group or family:

  
  

  STUDENT CLIMB or PUBLIC CLIMB

  
  Saturday, October 23, 2010
  6 am - 11 am
  Check-in location: South Building, Metro Toronto Convention Centre, 222 Bremner Blvd, Hall E
  Check-in: 5 am - 10 am. Participants must check in before 10 am or they will not be permitted to climb.

  Registration

  : online, fax, or mail
  
  • For Student Climb participants: To qualify to receive the discounted minimum pledge, students will have to register on the Student Registration page or by using the Student Pledge kit.
  • For Public Climb participants: All Public Climbers (all ages) will be required to raise a minimum pledge of $60. Please ensure that you have indicated your correct year of birth when registering.

• If you are a corporate participant:

  
  We invite corporate participants to assemble teams of four or more climbers. Corporations can enter as many teams as they wish. Each participating climber must make a minimum pledge of $60 by the Wednesday, October 13, 2010 registration deadline.

  NOTE

  : Members of Corporate Team Challenge teams under the age of 18 do not qualify for the discounted minimum pledge rate.
  

  CORPORATE TEAM CHALLENGE 1

  Online Registration Only
  Thursday, October 21, 2010
  6 pm - 8 pm
  Check-in location: South Building, Metro Toronto Convention Centre, 222 Bremner Blvd, Hall E
  Check-in: 5 pm - 7 pm. Participants must check in before 7 pm or they will not be permitted to climb.

  Registration

  : ONLINE ONLY
  
  

  CORPORATE TEAM CHALLENGE 2

  Sunday, October 24, 2010
  6 am – 11 am
  Check-in location: South Building, Metro Toronto Convention Centre, 222 Bremner Blvd, Hall E
  Check-in: 5 am - 10 am. Participants must check in before 10 am or they will not be permitted to climb.

  Registration

  : online, fax, or mail
  

NOTE: NEW CHECK-IN LOCATION

South Building, Metro Toronto Convention Centre, 222 Bremner Blvd, Hall E

Coat check, registration, Wristband, Timing Chip and t-shirt pick-up areas are all located in Hall E, with direct access to the CN Tower, parking and transit.

See a larger map.

To be eligible to climb, all participants will need to:

• Provide proof of registration and confirmation of payment of a minimum pledge amount ($60 per climber; students and youth under 25 with valid student card (Student Climb only): $30 per climber.)
• Complete and sign the waiver form. Participants over the age of 18 who registered online will not need to complete a waiver on site.
• Receive a Wristband (proof of age may be required upon Wristband pick-up for Student Climb)

We strongly recommend that you register early. Avoid delays and disappointment by registering before 5 pm on Wednesday, October 13, 2010.

Yes. Discounted admissions to the CN Tower will be available for friends and family on both Saturday, October 23, 2010, and Sunday, October 24, 2010, from 6 am - 9 am. Discounted admission is only $12 with taxes per person. (Regular admission is $26.) Tickets can be purchased at the CN Tower box office at the base of the tower. Discounted admission will not be available on Thursday, October 21, 2010.

There are no pre-designated climb times. To ensure less waiting at the base of the CN Tower, please arrive early! Here are the dates and all important times for this year's events:

• CORPORATE TEAM CHALLENGE 1

  Online Registration Only
  Thursday, October 21, 2010
  6 pm - 8 pm
  Check-in location: South Building, Metro Toronto Convention Centre, 222 Bremner Blvd, Hall E
  Check-in: 5 pm - 7 pm. Participants must check in before 7 pm or they will not be permitted to climb.

  Registration

  : ONLINE ONLY
  

• STUDENT CLIMB

  Saturday, October 23, 2010
  6 am - 11 am
  Check-in location: South Building, Metro Toronto Convention Centre, 222 Bremner Blvd, Hall E
  Check-in: 5 am - 10 am. Participants must check in before 10 am or they will not be permitted to climb.

  Registration

  : online, fax, or mail
  

• PUBLIC CLIMB

  Saturday, October 23, 2010
  6 am - 11 am
  Check-in location: South Building, Metro Toronto Convention Centre, 222 Bremner Blvd, Hall E
  Check-in: 5 am - 10 am. Participants must check in before 10 am or they will not be permitted to climb.

  Registration

  : online, fax, or mail
  

• CORPORATE TEAM CHALLENGE 2

  Sunday, October 24, 2010
  6 am – 11 am
  Check-in location: South Building, Metro Toronto Convention Centre, 222 Bremner Blvd, Hall E
  Check-in: 5 am - 10 am. Participants must check in before 10 am or they will not be permitted to climb.

  Registration

  : online, fax, or mail
  

Please read this carefully as the Wristband policy has changed.

• Wristbands will not be mailed out.
• Only climbers who have submitted the minimum pledge amount and have agreed to the waiver will receive a Wristband.
• Team Challenge: Wristbands will be given to your designated Team Captain upon check-in on event day.
• Public/Student Climb: Wristbands will be given to climbers upon check-in on event day.

• You will arrive early on your event day at South Building, Metro Toronto Convention Centre, 222 Bremner Blvd, Hall E. Please confirm your date and all important times.
• You will check-in, sign your waiver (if applicable) and receive your Wristband. If you're a member of a corporate team, you will receive your Wristband from your Team Captain.
• Take time to deposit coats and other personal items in the coat check.
• The climb takes about 30 minutes.
• Upon completion, you'll receive a bottle of water.
• The top of the CN Tower can get very busy during the climb. In the interest of public safety, please make your way back to the ground level as soon as possible.
• Return to the South Building, Metro Toronto Convention Centre, 222 Bremner Blvd, Hall E to receive your official Enbridge CN Tower Climb t-shirt.

For insurance and security purposes, United Way Toronto and the CN Tower require that all climbers must agree to the waiver prior to climbing the CN Tower. If you register online and are 18 years of age or older, you will agree to the waiver during the registration process and therefore will not be required to sign a waiver on site. (A valid student card and proof of age is required upon Wristband pick-up for students.)

Climbers under the age of 18 must be accompanied by at least one adult, 21 years of age or older, AND must have the waiver signed by a parent or legal guardian prior to the event. They must also bring the signed waiver with them on the day of the climb Download a Student Waiver.

No. Climbers are NOT permitted to carry anything up the stairwell. This includes water bottles, camel packs, backpacks, infants/children, cell phones, cameras or any electronic devices or portable music devices such as MP3 players, iPODs, iPhones, etc. will not be permitted. This policy is strictly enforced. Fanny packs will be permitted for the purposes of carrying identification and keys ONLY. Fanny packs will be inspected. Hydrating stations will be provided just before climbing and once you reach the top.

Proper close-toed athletic footwear must be worn. Sandals are NOT permitted.

Volunteers, event staff, security and CN Tower staff cannot hold personal items for climbers.

Please leave all valuables at home.

There will be a coat and bag check located in South Building, Metro Toronto Convention Centre, 222 Bremner Blvd, Hall E. This area gets very busy. If possible, please bring as little as possible to the event, to lessen the chances of lost or misplaced articles.*

*Please note: United Way Toronto and CN Tower are not responsible for lost or stolen articles.

Once you have conquered the CN Tower, you will receive a bottle of water. The top of the CN Tower can get very busy during the climb so we ask, in the interest of public safety, that you make your way back to the base of the CN Tower as soon as possible. You will receive your official Enbridge CN Tower Climb t-shirt with your climb time upon your return to South Building, Metro Toronto Convention Centre, 222 Bremner Blvd, Hall E.

Return to the South Building, Metro Toronto Convention Centre, 222 Bremner Blvd, Hall E (see map) after climbing the tower to pick-up an official Enbridge CN Tower Climb t-shirt with your climb time on it.

No. Multiple climbs are not permitted.

The check-in location is South Building, Metro Toronto Convention Centre, 222 Bremner Blvd, Hall E. It's easily accessible by car or public transit (recommended). However please note that TTC service does not begin until 6 am on Saturdays and 9 am on Sundays.

• Transit: Exit at Union Station on the Yonge/University/Spadina Line.* NOTE: TTC streetcars and subways open at 9 am on Sunday. »TTC maps & schedule.
• Rail: GO Transit is available from Union Station.
• Road: Paid public parking lots are conveniently located near the Metro Toronto Convention Centre. The entrance to the South Building parking garage is on Lower Simcoe St. just north of Lakeshore Blvd. and just south of Bremner Blvd. » MTCC Parking Maps

Online registration is the safest and fastest way to register. Get started now.

1. Click on the event you wish to participate in.
2. You'll receive a confirmation e-mail once you've successfully pre-registered.
3. Online registration is only available by credit card (Visa, MasterCard.)

Fax: Fax your completed pledge form to 416-777-1500. Faxed registration is only available by credit card (Visa, MasterCard.) Download a printable pledge form.

Yes. Enter your login information using last year's user ID and password.

If you have forgotten your password, click on "Forgot Password" and a temporary login will be e-mailed to you. Once you have successfully logged in, you will be taken to the "Welcome Back" screen. From here you can go back to your previous registration information and make changes if necessary. You can then register for this year's Enbridge CN Tower Climb.

416-777-1500

United Way Toronto
ATTN: Special Events
26 Wellington St. E., 2nd Floor
Toronto, ON M5E 1W9

Payments by cheque, money order, VISA or MasterCard ONLY; PLEASE DO NOT MAIL CASH.

No. When completing the online registration, each particpant must agree to the waiver conditions themselves.

You can change your contact information online by logging in and clicking the "Edit My Profile" link in the top right-hand corner of the dashboard.

Go to the Enbridge CN Tower Climb main page and "Log In" (right side of the page.) Enter your user ID and password, and you will be logged in to your personal fundraising site.

Please contact us at unitedwayevents@uwgt.org to let us know. Unfortunately, we are not able to refund any donations that have been received by United Way Toronto prior to the time of your cancellation. Please let your potential sponsors know that you have cancelled.

For passwords, click "Forgot Password" on the homepage. Type in your user ID and click "Submit". Your login information will be sent to your personal e-mail address.

For User ID, please contact unitedwayevents@uwgt.org.

"Pending" status means that you have registered for the event, but you have not raised a minimum of $60 online. Any offline pledges (cash or cheque) added to your fundraising page will not be counted toward your total until they are received and processed by United Way Toronto.

Online registration is the easiest and most secure way to register your team and collect pledges. Keep in mind that online registration is mandatory for the Corporate Team Challenge climb on Thursday, October 21, 2010.

The easiest and fastest way to register and collect pledges is to use our online system. However, if you wish, for any event other than the Online Team Challenge, you can register using the Team Challenge Kit.

Legibly complete the Team Registration page and fax it to United Way Toronto at 416-777-1500 before 5 pm on Wednesday, October 13, 2010. Student teams (for the October 23, 2010 Student Climb only) can use the Student Team Kit or register the team online. Please keep in mind that in order to be registered and receive a Wristband and Timing Chip at the event, your minimum $60 in pledges must be submitted to United Way by Wednesday, October 13, 2010 at 5 pm.

• Click on the appropriate Team Challenge Button ("Corporate" or "Student").
• Click on "Register now!"
• Select the "Create a team" option.
• Complete the "Team name," "Team description" and "Team goal" fields.
• Fill in your personal information and your account information.
• Once your registration is confirmed, you should see a "Congratulations!" message and details of your personal and team information.
• You will receive a confirmation e-mail; it will provide you with a quick link to your team info page.
• Now you can invite others to join your team.

NOTE: Please keep a record of your username and password so you can log in again to check on your team status and fundraising achievements.

We recommend using our online donation system. Our website is secure and your donors will have their e-receipts e-mailed to them instantly! Your personal page will identify new donations immediately.

If you prefer the traditional method, you can also collect cash, cheques and credit card donations using a paper pledge form. Be sure that all information is correctly filled in for each donor.

If you are collecting pledges both online and offline, you can use the "Get Results/Pledge Form" feature in your fundraising page, which automatically populates both unverified (cash/cheques) and verified (credit card) donations into an easy-to-download form. Print off the form and bring it with you on event day with any outstanding cash/cheques attached.

Do not mail cash donations. If you receive cash donations, you can:

• Bring cash to our offices in an envelope before 5 pm on Wednesday, October 13, 2010, along with your completed pledge form.
• Write a cheque (made payable to "United Way Toronto") to cover the amount, or fill in your credit card information and mail the completed pledge form to:
  United Way Processing Department
  26 Wellington St. E., 2nd Floor
  Toronto, ON M5E 1W9
  

Be sure to attach and send the completed pledge form with the correct contact information and amounts from each sponsor. This ensures that they will all have a tax receipt mailed to them.

*TIP: To avoid registration line-ups on your climb day (Saturday climb only), submit your minimum $60 in pledges online, by fax or by mail before the Wednesday, October 13, 2010 deadline.

Post-climb pledges can be submitted to United Way until Friday, November 19, 2010 in order to qualify for incentive prizes.

If you have already fully pre-registered (have raised and submitted your minimum pledge requirement), we recommend that you do not drop off additional cash pledges on climb day. To avoid lengthy line-ups, drop your additional pledge money off at United Way offices (26 Wellington St. E., see map) after climb day.

Each participant who raises a minimum of $250, and submits all pledges on or before 5 pm on Friday, November 19, 2010, is eligible for a gift card. Gift cards will be issued to participants who reach the $250, $500, $1,000, $2,500 and $5,000-plus fundraising levels. Check out our list of fabulous incentive prizes. Prizes are not cumulative.

A Spirit Award is presented to the Top Fundraising Team. In 2009, the Top Fundraising Team, Suncor, had close to 107 climbers and raised over $114,000!

This Spirit Awards will be presented at United Way's Annual Celebration Dinner on Thursday, January 20, 2011.

Yes, United Way awards two Top Fundraising prizes.

Be the Top Fundraiser and you will win a 14" notebook laptop.

Raise $2,500 or more by Friday, November 19, 2010 at 5 pm and your name will be automatically entered to win dinner for two at 360 The Restaurant at the top of the CN Tower.

The Top Student fundraiser will win a digital camera. To be eligible for the Top Student Fundraising prize you must be registered for the Saturday Student Climb. Last year's Top Student Fundraiser was 11-year-old Marcus Tanko, who raised close to $700.

To be eligible for these prizes, all pledge money must be received by United Way Toronto before 5 pm on Friday, November 19, 2010.

Cheque/cash sponsors who pledge $20 or more are eligible for a tax receipt. To ensure timely delivery of the receipt, ensure ensure hat your pledge form is complete and legible.

Online donors will be issued an electronic tax receipt instantly via e-mail. If you did not receive your tax receipt, or if you have lost it, e-mail us at unitedwayevents@uwgt.org and we'll ensure that you receive a tax receipt.

Yes, each participant must collect and submit a minimum of $60 in pledges to participate in the Corporate or Public climbs, or students 25 years of age or under with a valid student card who register for the Saturday Student Climb on October 23, 2010 may participate with a minimum of $30 in pledges. The registration deadline is Wednesday, October 13, 2010 at 5 pm.

All the proceeds from the climb will be invested in Toronto to make it a better city for all. When you collect pledges as a CN Tower climber, you are helping to support a network of health and social service agencies throughout our city. From assistance for newcomers and youth to support for those dealing with hunger and homelessness, our community agencies provide vital services to hundreds of thousands of people. At work across our city every day, they understand how to meet the urgent needs of the local community. Find out more...

E-mail us at unitedwayevents@uwgt.org and we will ensure that you receive one.

You can collect pledges using our downloadable pledge form, or you can keep track of your offline fundraising using our online system by following these four easy steps:

1. Record all your offline donations using the "Manage Cash or Cheques" button on your personal fundraising page.*
2. Once you have completed entering all your offline donations, print the results form, which has been automatically populated with both your online and offline pledges. Be sure to include the address and phone number of your donors so we can issue a tax receipt for donations of $20 and more.
3. You must submit the results form with your cash and cheque donations on event day.
4. You can submit additional donations, above the minimum $60, with your results form up until Friday, November 19, 2010 to our office at United Way Toronto, ATTN: Processing Dept., 26 Wellington Street E, 2nd Floor, Toronto, ON, M5E 1W9

*Manually adding your offline donations will NOT change your status from PENDING to REGISTERED. Only online donations made by using VISA or MasterCard count toward your verified dollars. The offline tool is used strictly for your own fundraising purposes. Please send all offline donations to United Way Toronto in cheque form. DO NOT MAIL CASH. Please write a cheque payable to United Way Toronto to cover all your cash donations.

VERIFIED only refers to funds collected online and paid using a credit card. Funds collected by cash or cheque are not verified until they are received by United Way Toronto, even if these amounts are added to your online fundraising page. Offline donations will not change your status from PENDING to VERIFIED. If you choose to keep track of your fundraising by entering offline donations on your online personal page, keep in mind that only money that is received by United Way Toronto will get tallied up to go toward your final fundraising total once it is processed.

Example: You have raised $40 online and $20 offline; you must submit the offline funds to United Way by Wednesday, October 13, 2010 to be confirmed as pre-registered. For the Corporate Team Challenge events you must be fully registered by the Wednesday, October 13 deadline. Only pre-registered climbers will receive a Wristband at the event.

Registering online allows you to manage your fundraising efforts through our user-friendly online system. The site allows you to personalize your website, join a team and send e-mails to your friends and family asking them to sponsor your climb. Your page will update automatically so you can track your fundraising goal. Register online.

You can ask your family and friends to sponsor you by sending an e-mail from our online registration system. This will provide your sponsors with more information about your participation in the Enbridge CN Tower Climb. You can send a personalized message by copying the e-mail address into the box on the "Solicit Sponsors" page, type in your personal message (optional) and press "Send e-mail."

If you have a lot of contacts, or if there are strict firewalls at your place of work, you may want to send your e-mails from your personal e-mail account. Before you do this, send yourself a fundraising e-mail through the online system as per the instructions outlined in the above. Once you receive this e-mail, you can forward it on to contacts from your e-mail program (Outlook, etc.) or from your personal e-mail account. This e-mail will include your personal fundraising address link. E-mail recipients will be able to click on this link and make a donation directly to you.

Your donors will automatically receive a thank-you e-mail from United Way confirming their donation. You can also send personalized thank-you e-mail messages. Just follow the instructions on the Sponsor Page.

We strongly recommend using our online donation system. Our website is secure and your donors will have their tax receipts e-mailed to them immediately and fundraising updates will appear on the participant's page instantly.

If you prefer the traditional method, you can also submit cash, cheques and credit card donations directly to the participant (except the Online Team Challenge on Thursday, October 21, 2010—only online donations will be accepted.) Be sure that all of your contact information is filled out legibly and correctly so a tax receipt can be issued.

When you sponsor a CN Tower climber, you are helping to support a network of health and social service agencies throughout our city. From assistance for newcomers and youth to support for those dealing with hunger and homelessness, our community agencies provide vital services to hundreds of thousands of people. At work across our city every day, they understand how to meet the urgent needs of the local community. Find out more...

Donations can be made securely and tax receipts are issued to your sponsors instantly. Here's how it works:

• Click on "Sponsor." This will take you to the search page.
• Search for a participant to donate to. Enter all or part of the person's name you are searching for and click "Search."
• From the search list, click the name of the person you want to donate to. This will take you to their personal fundraising page. From here you can begin the donation process.
• On the donation form, enter your contact information, complete your credit card information and click the "Donate Now" button.
• Your donation will be processed and you will receive an e-mail acknowledging your donation as well as an electronic tax receipt in PDF format. Please retain your tax receipt for your tax records.

If you do not see your tax receipt in your e-mail inbox, please check the "Junk Mail" folder as some e-mail systems may filter out the e-mail attachment. If you do not receive a tax receipt please contact at unitedwayevents@uwgt.org.

Do not mail cash donations. Please submit cash or cheque donations directly to the participant you would like to sponsor. Make sure your contact information is filled out legibly and accurately on their pledge form so that you will receive a tax receipt. (Tax receipts will be issued for all donations of $20 or more.)

Cheques should be made payable to "United Way Toronto" and given directly to the participant you are sponsoring, who is taking part in the climb. The climber should attach the cheque/cash to their pledge form and submit them with the rest of his/her funds to United Way Toronto. Please ensure that all sponsors have filled out their full mailing address so a tax receipt can be issued.

Yes. If you are writing a cheque to cover the amount you would like to pledge, please make it out to "United Way Toronto" and mail it directly to our offices along with a pledge form that includes the name of the participant that you are sponsoring. To ensure a tax receipt is issued, please check that the pledge form is legible and the climber's name is spelled correctly. (Tax receipts will be issued for all donations of $20 or more.)

Mailing Address:
United Way Toronto
Processing Department
26 Wellington Street E, 2nd Floor
Toronto, ON M5E 1W9

Sponsors who donate $20 or more are eligible for a tax receipt. Please ensure that the pledge form is filled out correctly.

E-mail us at unitedwayevents@uwgt.org and we will ensure that you receive a receipt.