A Message from our President and CEO

Susan McIsaac

United Way Toronto is made up of people who want to make a real difference in our city. Our capacity to make a lasting impact across our community begins with the people who work here.

I believe that United Way Toronto is an exciting, vibrant place to work that offers:

  • Opportunities to make positive change and be part of leading edge work in our sector — we work in partnership with business, labour, government, and community organizations
  • Career growth and development — almost half of our staff members have taken on new jobs within the organization
  • A diverse and inclusive workplace — we strive to reflect our community and embed diversity and inclusion in all aspects of our work
  • A well-earned reputation for trust, transparency and integrity — as insiders, our employees see how accountable we are and support our mission through volunteering and giving
  • An open culture with regular opportunities to come together and have a voice — we hold all-staff meetings, promote integration across teams, publish newsletters, engage employees through surveys, and hold annual celebrations

We look for people who want to combine their professional talents with a commitment to our mission. We have high expectations of our team members, including:

  • Being guided by our values and living them every day
  • Acting with a sense of caring and commitment to community
  • Demonstrating high standards of professionalism
  • Taking accountability for challenging goals
  • Earning the trust placed in us by our partners across the community

In working toward our mission — to meet urgent human needs and improve social conditions by mobilizing the community’s volunteer and financial resources in a common cause of caring — we are reminded that it’s our people who help create opportunities for a better life for everyone in our city.

Susan McIsaac
Susan McIsaac
President and CEO
United Way Toronto

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